Nonprofit Leadership: How to Embrace Failure for Success It’s funny. In the private sector, it is common to hear about failure, but we don’t hear much about it in nonprofit leadership circles. The world is filled with stories about scrappy [...]
How to Unlock Service-Learning's Power for Your Nonprofit Service-learning offers a unique opportunity for nonprofits to connect with students who are actively seeking volunteer experiences that support their professional and career development. According to SOURCE, the community engagement and [...]
How to Build an Awesome Volunteer Network A colleague and I were chatting today about the ever-present issue of finding enough volunteers to support your cause. We seem to focus all our attention on the individual we hope to [...]
A few days ago, I learned that my beloved judo teacher, Sensei (Master) Keiko Fukuda, was awarded her 10th degree black belt. At age 98, she is the only woman in the world to ever receive this honor. Her promotion reminded me of many of the leadrship lessons I leanred from judo that I still use today, years after I left the sport.
What is the #1 thing that creates loyal customers? It’s the social construct of reciprocity. Reciprocity is one of those social norms we live by. No matter where we come from, we feel obligated to return a favor. But, how can this concept work for volunteer programs?
In the harried rush to meet deadlines and respond to email, phone calls, and crises, we often communicate the best we can to our colleague, cross our fingers, and then rush of to the next thing. But is this most effective tactic in the long run? Probably not -- not with our paid staff and certainly not with our volunteers.