This is How to Create a Successful Nonprofit Volunteer Strategy – Part II This is part 2 of a series. See part 1 for more on the volunteer lifecycle. Last week, I shared a detailed breakdown of the key decisions you should make for each step the volunteer lifecycle. This week, I’m continue the theme [...]
This is How to Create a Successful Volunteer Engagement Strategy – Part I This is part 1 of a series. See part 2 for more on structuring your volunteer program. I often get asked what a complete nonprofit volunteer engagement strategy looks like. What are the pieces? What's really necessary to get results? How should [...]
If you’ve been involved in volunteer management for any length of time, you’ve inevitably come across people who just don’t get it. They either view volunteers as widgets who can be automatically plugged in to shore up the organizational need du jour, or they think volunteers are too much hassle to be worth it. If the decision makers in your organization feel this way, you’re not likely to get the support you need.
Have you ever been questioned about purchasing food for volunteer gatherings by your fiscal department or the higher ups? You know that tasty snacks help things run more smoothly. Well, now science can back you up!
Much of the job of initiating volunteers is helping newcomers negotiate conflicting emotions – surprise, fear, ambiguity, etc. – as they work to settle into their volunteer jobs comfortably. Unfortunately, too few organizations take a strategic and thoughtful approach to onboarding. As a result, they become a revolving door for dissappointed volunteers seeking a better fit elsewhere and are left wondering why.
Results of the Pathways to Participation study has just been released. In addition to analyzing what stimulates civic engagement, the study also points to organizational issues that can affect supporter retention. Fortunately, they are issues you can address directly.
Earlier this month, I had the opportunity to visit with the talented staff at the The Medicare Rights Center in New York City. Heather Bates and Susan Batkin took me on a tour of their national Consumer Helpline. This is Part II of my interview.
Earlier this month, I had the opportunity to visit with the talented staff at the The Medicare Rights Center in New York City. Heather Bates and Susan Batkin took me on a tour of their national Consumer Helpline.
The public now expects to access information at any time of the day or night. Are nonprofit organizations ready to deliver? Not all, not yet, but it’s an imperative.
Volunteers are making a deep, personal choice when they agree to join your team. They are making an investment, with a calculated risk, that their time and energy will be used effectively. And, contrary to today's stock market, they expect to realize good returns.