In addition, Tobi is intimately knowledgeable about the professional development needs of today’s leaders of volunteers. She was the Chair for the Certified in Volunteer Administration (CVA) Job Analysis Task Force; responsible for updating the required the competencies for the fields only internationally recognized credential. Each year, she also conducts the Volunteer Management Progress Report, a global state-of-the-industry survey. In 2016, over 1,000 professionals from 18 countries participated.

For the last decade, she has worked with local, state, national, and international human services networks and programs, including Volunteering Australia, CharityHowTo, the National Association of Area Agencies on Aging, Pro Bono Australia, the Kansas Health Foundation, Enroll America, the National Trust (UK), the National SHIP Resource Center, AARP, Random Acts of Flowers, Meals on Wheels Association of America, and others. She speaks and trains in the US and abroad at national and local gatherings of volunteer professionals.

A native of the Pacific Northwest, Tobi is a graduate of the University of Washington and has a Masters degree from the School of the Art Institute of Chicago. She now lives in East Tennessee with her husband and feline office assistant, Bailey.