Gratitude shouldn’t be overlooked. It may be one of the most powerful tactics in the your arsenal to combat stress. For overwhelmed nonprofit staff and volunteers, it can be an amazing coping strategy.
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however, sometimes our surveys raise more questions than insights and don’t help us understand the specific actions we need to take next. If that’s the case for you, here are some suggestions that I hope will help generate the rich, actionable feedback you need.