Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however, sometimes our surveys raise more questions than insights and don’t help us understand the specific actions we need to take next. If that’s the case for you, here are some suggestions that I hope will help generate the rich, actionable feedback you need.
The Problem with Hidden Biases and a Strategy to Reduce Bias Have you ever been in a volunteer or board meeting where one person suggests a course of action and everyone just goes with it, without really questioning the viability of the solution? Conversely, have you ever been in a meeting where the group sees a [...]
On this day of remembrance, I’m reflecting on how well (or poorly) we dare to dream and have the courage to share our deepest aspirations. Are our volunteer recruitment efforts failing to inspire?
As you may have noticed from my recent posts, I’ve become more and more fascinated failure and with how people learn from it. One way to become more resilient is help your team learn from their experiences by making it safe to fail. Supporting emotional safety is important, and you can do this by avoiding the blame game.
It’s occurred to me that we spent a tremendous amount of time persuading others. And yet, we spend little time understanding how to do this well. Maybe it’s also time to figure out how to get better at “buy in.”