Objective: Design a New Volunteer Program Strategy
To address these challenges, they decided to add a volunteer program component. Similar programs had successfully used volunteers in their direct service delivery, and they believed volunteer involvement was a strategic solution that might make sense.
They hired Tobi Johnson & Associates to help build the volunteer program strategy from the ground up. At TJA, we were thrilled with the opportunity to demonstrate that volunteers were a viable solution to their resourcing challenges and offered an opportunity to expand their reach into new communities.
Our project objective was to build a volunteer program framework that would increase the capacity of the program to deliver health benefits counseling services to all parts of the state, and meet their funder’s performance outcome goals, through effective recruitment, management, and deployment of community volunteers.